Letters to Verizon - Part 1
For more than a year, your blogstress has lost landline service every time it rains, because Verizon cannot find a way to protect the line that runs from my apartment to the pole from voracious, ferocious squirrels. Having gone without service for four days last week, and two days the week before, having fielded all sorts of lies from Verizon, having waited all day on Monday for the technician who never came, your cybertrix now resorts to blogging her complaints, which she sends to her Verizon abusers via their Website: ONCE AGAIN, I HAVE NO DIAL TONE. THIS HAPPENS EVERY TIME IT RAINS. IT HAS BEEN HAPPENING FOR MORE THAN A YEAR. YOU WERE SUPPOSED TO SEND A TECHNICIAN ON MONDAY, BUT DID NOT BECAUSE MY SERVICE WAS MAGICALLY RESTORED AFTER FOUR DAYS OF NO DIAL TONE. THEN YOU INSULTED ME BY LEAVING ME AN AUTOMATED MESSAGE TELLING ME THE PROBLEM WAS ON MY END, SINCE THERE IS NOTHING WRONG ON YOURS. YOU KNOW WHAT THE PROBLEM IS, BUT YOU REFUSE TO FIX IT. SQUIRRELS CHEW THROUGH A LINE TH...